We offer you an excellent and comprehensive before and after sales customer service. All questions will be answered clearly, and we love to hear your feedback and suggestions on how we can improve our service to provide you a better shopping experience.
1. Before-sale customer service
You can send us e-mail to Smokesets@outlook.com and you will get our response within 24 hours.
2. After-sale customer service
Questions regarding order status and other after-sales support will be solved by logging in to “My Orders” and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.